1. Introduction
Expektra ("Expektra AB", "we," "us," or "our") is committed to protecting your privacy. This privacy policy describes how we collect, use, store, and protect your personal data when you use our website https://www.expektra.se/ and contact us through our contact form.
2. Data Controller
Expektra AB
Vendevägen 87, 182 32 Danderyd, Sweden
556818-0292
info@expektra.se
is the data controller responsible for the processing of your personal data.
3. What Personal Data We Collect and Why
When you contact us through our contact form, we collect the following information:
- Name: To identify you and communicate with you.
- Email address: To respond to your inquiry.
- Phone number (optional): To contact you by phone if you provide it and if it is necessary to handle your case.
- Message content: To understand your inquiry and provide you with relevant information.
We only collect this data for the purpose of responding to your inquiry and handling your case.
4. Legal Basis for Processing
We process your personal data based on your consent, which you provide when you submit the contact form.
5. How Long We Store Your Personal Data
We store your personal data for as long as necessary to fulfill the purpose of the processing, i.e., to respond to your inquiry and handle your case. Normally, we delete your data within 1 year after the case is closed, unless other legislation requires a longer storage period.
6. Sharing of Personal Data
We do not share your personal data with third parties, except in the following cases:
- If required by law or government decision.
- To trusted service providers who help us operate our website and manage our communications (e.g., web hosting, email providers). These service providers only have access to the data necessary to perform their services and are bound by confidentiality agreements.
7. Your Rights
You have the following rights under the General Data Protection Regulation (GDPR):
- Right of access: You have the right to obtain information about what personal data we process about you and how we process it.
- Right to rectification: You have the right to request that inaccurate or incomplete data about you be corrected.
- Right to erasure ("right to be forgotten"): You have the right to request that your personal data be deleted under certain circumstances.
- Right to restriction of processing: You have the right to request that the processing of your personal data be restricted under certain circumstances.
- Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer this data to another data controller.
- Right to object: You have the right to object to the processing of your personal data based on a balance of interests.
- Right to withdraw consent: You have the right to withdraw your consent to the processing of your personal data at any time.
To exercise your rights, please contact us using the contact details in section 2.
8. Complaints
If you believe that we are processing your personal data in violation of the GDPR, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY), which is the supervisory authority for data protection in Sweden.
9. Security
We take appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, deletion, or destruction.
10. Changes to this Privacy Policy
We may update this privacy policy from time to time. The latest version is always available on our website.
